Booking Terms for the Old Smithy Cottage in Ullswater

The Old Smithy Cottage

Grisedale Bridge,

Glenridding, Ullswater

CA11 0PJ

07799 520206

stay@theoldsmithyullswater.com

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THE OLD SMITHY HOLIDAY COTTAGE BOOKING TERMS AND CONDITIONS

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Bookings:

A deposit of £100 to be paid within 7 days of making the reservation.

The balance of the rent must reach us 4 weeks prior to the start of your holiday.

If you book within 4 weeks of the start of your holiday, the whole of  the rent is required as a condition of booking.

If we do not receive your balance by that date we may presume you have cancelled your booking and will seek to re let the property.  The deposit is non refundable.

Cancellations received 4 weeks prior of the commencement of your holiday, the deposit will be lost if we are unsuccessful in re-letting the week/s booked. If we are successful in re-letting deposit monies will be returned less £30 per week administration fees.

Cancellations received 4 weeks or less before the commencement of your holiday will be subject to the full cost of the holiday. However we will do our best to re-let your week/s. Should we be successful all monies for the week/s we re-let will be returned less an administration fee of £30 per week booked and any difference between the original and the final booked price.  We do recommend you take out holiday insurance to cover yourselves for this possible eventuality.

Occupancy and departure:

The cottages are offered only on the understanding that no more than 2 people sleep on the premises.  We reserve the right to refuse or curtail any booking which does not meet this requirement by numbers in the party except with our written permission. Occupancy is from 4:00pm.

In order that the properties can be prepared for future guests we would ask that the property is vacated by 10.00am on the morning of departure.

Utilities

Please note electric usage will be charged during your stay. All linen is provided but not towels.

Liability:

No liability is accepted in respect of loss or damage to the client or any member of the party, their baggage, car or contents resulting from riot, war, strikes, adverse weather conditions, or sickness or injury or for loss or damage by a third party.

Complaints:

If it is felt that there are reasonable grounds for complaints about your holiday home, we must be contacted immediately so that appropriate action can be taken.  No such matters can be dealt with after the completion of your holiday/rental period.  As we live in the nearby cottage, you will be able to contact us easily.

Access:

The property owners, their representative or Agent shall be allowed access to the holiday accommodation at any reasonable time for essential maintenance.  Whenever possible this would be by prior arrangement and we would attempt minimum disruption to yourselves.

Cancellation by ourselves:

In the unlikely event that your holiday accommodation becomes unavailable due to reasons beyond our control, we will try to find alternative of similar standard.  If we fail in this or the alternative fails to meet your approval we will repay all monies in full and we shall not be under any other liability.

Maintenance of property

Holiday tenants must agree to take good care of their holiday home and to leave it in a good state of cleanliness.  Please report any breakages or faults during the course of the stay so that we can ensure continual smooth running of your stay and for future guests.

Information

Whilst every effort is made to ensure the accuracy of information given either orally or written and all representations are made in good faith, no such representation will create any liability on the part of the owners.

Pets

Well behaved pets are welcome to a maximum of 2 pets. Please note there is a £5 charge per pet per week.

For more information, or to check availability or make a booking please use the links above.


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